Powers up but drawer does not open. We will aim to respond to you within 48 hours and do our best to help you out! What's in box?.

Brand: Samsung
Playable Media Format: Blu-ray, Blu-ray 3D, HD DVD
Type: DVD Player
Unit Type: Unit
Region Code: Blu-ray: B
Model: BD-F5500/XU
Connectivity: HDMI, USB, Coaxial, LAN
Features: Blu-ray 3D, Full HD 1080p, DIVX HD
Unit Quantity: 1
Colour: Black