The watch is faulty.

Band Colour: Brown
Brand: TicWatch
Series: Mobvoi TicWatch
Case Colour: Shadow Black
Unit Type: Unit
Band Material: Rubber
Model: Mobvoi TicWatch Pro 3
Operating System: Wear OS
Features: 4G Data Capable, GPS, Heart Rate Monitor, Waterproof
Case Size: 48 mm
Storage Capacity: 8 GB
Country/Region of Manufacture: China
Unit Quantity: 1
Compatible Operating System: Android, iOS - Apple
Case Material: Stainless Steel
EAN: 6940447103909